a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance programme, Policies and Risk Assessment. Assist with training and awareness. Provide reports to management. compliance framework. Training and Awareness: ability to assist with designing training programs to educate
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance programme, Policies and Risk Assessment. Assist with training and awareness. Provide reports to management. compliance framework. Training and Awareness: ability to assist with designing training programs to educate
3 rd Party Recoveries & Collections Agent We are looking to hire a Third-Party Recoveries & Collections
3 rd Party Recoveries & Collections Agent We are looking to hire a Third-Party Recoveries & Collections
Manage the sales process; generating leads; phone calls to introduce Company's products and services; presenting clients through face to face meetings, telephone calls and emails and advise them on products, including
Manage the sales process; generating leads; phone calls to introduce Company's products and services; presenting clients through face to face meetings, telephone calls and emails and advise them on products, including
forecasting processes. Staff Recruitment and Training: Recruit and train finance staff. Cashflow Management: Monitor
resource and capacity planning methodology Identify training requirements Manage and improve the overall customer reporting on service failures and errors Ensure training and development of staff Contribute to the various
preparation of the Margin Report. • Responsible for the Training of newly appointed staff members • Assist Staff