Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call the call centre (telephonic and online) to ensure loan targets and administrative/financial standards are Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff
efficient loan officer team, ensuring compliance with lending policies and best practices Drive loan portfolio marketing and business development strategies Monitor loan collections and implement strategies to minimize coaching, mentoring, and performance management to the loan officer team Collaborate with the leadership team requirements Prepare area-level reports, including loan disbursement, recovery, and portfolio performance
efficient loan officer team, ensuring compliance with lending policies and best practices Drive loan portfolio marketing and business development strategies Monitor loan collections and implement strategies to minimize coaching, mentoring, and performance management to the loan officer team Collaborate with the leadership team requirements Prepare area-level reports, including loan disbursement, recovery, and portfolio performance
administrators) Loan Accounts: • Obtaining confirmation of loan accounts • Preparation of loan account schedules reconciling of loan accounts with confirmations. • Processing of interest journals on loan accounts • Processing
administrators) Loan Accounts: • Obtaining confirmation of loan accounts • Preparation of loan account schedules reconciling of loan accounts with confirmations. • Processing of interest journals on loan accounts • Processing
information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target
information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target
the business and managing the portfolio health, loan, asset quality and compliance. Contribute to treasury covenants in respect of the regions, performance of the loan book, financing agreements and securitisation structures driving origination of deals and the disbursement of loans, identifying areas of concern and implementing strategies opportunities to support all entities as required To manage loan asset quality by tracking payment, pre-payments business approach and securing deals as required Loan and Portfolio and Management To review all deals
rating model
administrators) Loan Accounts: Obtaining confirmation of loan accounts Preparation of loan account schedules reconciling of loan accounts with confirmations. Processing of interest journals on loan accounts Processing