experience in a large call centre at a debt collection company or financial services. • 5 years proven experience experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
required, to ensure a high standard of client service is delivered at all times.
Key duties
legislation, accurately and in accordance with the Service Level Agreements.
dynamic and well-spoken? Join our client as a Client Service Consultant You'll engage with investors and financial long-lasting relationships by delivering exceptional service experiences. Location: Cape Town Duration of contract: Engagement: Respond to client needs with the right service and solutions. Build trust through expertise, showing interactions. Educate clients on subscribing and servicing their accounts. Help clients achieve financial Educate clients on secure, cost-effective self-service channels. Collaborate with internal stakeholders
Responsibilities:
We're seeking Client Services Consultants (12 month fixed-term Contract) Western Cape. The core purpose the delivery of exceptional service experiences. Provide client services to investors via various communication respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
Client Services Consultants (6 month fixed-term Contract) Western Cape. We are looking for a dynamic dynamic and well-spoken Client Service Consultant to join the team in Cape Town. Thecore purpose of this role of exceptional service experiences. Respond to client needs by offering the right service and solution and potential clients on how to subscribe and service their account. Treat clients with respect, build for alternative intervention if not equipped to service the client. Entrench clients and deliver value
are looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The the delivery of exceptional service experiences Job Responsibilities: Provide client services to investors via various respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements (SLA) Generate business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive
dynamic and well-spoken? Join our client as a Client Service Consultant You'll engage with investors and financial long-lasting relationships by delivering exceptional service experiences. Location: Cape Town Duration of contract: Engagement: Respond to client needs with the right service and solutions. Build trust through expertise, showing interactions. Educate clients on subscribing and servicing their accounts. Help clients achieve financial Educate clients on secure, cost-effective self-service channels. Collaborate with internal stakeholders
We're seeking Client Services Consultants (12 month fixed-term Contract) Western Cape. The core purpose the delivery of exceptional service experiences. Provide client services to investors via various communication respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
Do you have a minimum of 3 years' experience in the financial and or Short-Term Insurance industry? Are you experienced in Debtors, Creditors, and reconciliations? Then our client, who is in the insurance industry, and based in Roodepoort, want to hear from you today System Processes Manage specific