ensure that all risk categories are identified and managed in accordance with regulatory compliance and audit organization maintains an adequate and effective risk management program. Maintain an effective and “ready for for response” Business Continuity Management Governance Framework using regulatory requirements and best Business Continuity Management through facilitation of awareness workshops and management of the lifecycle processes of existing policies and procedures. Risk Management - Communication of Risk Profiles. - Conduct Risk
ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really
Shopping Centre Manager - Pretoria Primary Purpose of the Job To oversee the property's performance with property and make recommendations to the portfolio manager regarding re-engineering, streamlining and risk is well administered. To ensure the effective management of tenant accounts as it relates to the interaction effectively manages all reporting staff. · Minimum Matric plus five years of current Centre / Property Property management experience · Shopping Centre Management certification · Strong financial and budgeting knowledge
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other
Purpose of position:
Providing superior service to clients by adhering to procedures and turnaround times in order to retain existing clients and attract new business for the ocompany.
Responsibilities:
Customer (VOC), NPS, CSAT, CRM, and complaints management solutions. Cultivate a customer-centric culture
Customer (VOC), NPS, CSAT, CRM, and complaints management solutions. Cultivate a customer-centric culture
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery environment. Coaching and management of allocated team. Workforce management and planning to ensure adherence basic conditions of employment act. Workforce management for shift planning based on demand and capacity Conduct performance reviews as per Performance management process, identify personal development as per
service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing support
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery 8 Years Service Centre Team Leader Experience