on absenteeism, productivity, sales results and coaching sessions conducted. Ensure all agents compliance performance reviews. Call evaluations and follow up coaching. QA investigations and feedback to agents and All agents to be coached – but lower performing agents to be prioritized. All coaching documents must be review. All required disciplinary documents and coaching documents to be approved by management. Reports who is note. Plan for coaching by using the Qlikview reports, draw up coaching schedule for the week
on absenteeism, productivity, sales results and coaching sessions conducted. Ensure all agents compliance performance reviews. Call evaluations and follow up coaching. QA investigations and feedback to agents and All agents to be coached – but lower performing agents to be prioritized. All coaching documents must be review. All required disciplinary documents and coaching documents to be approved by management. Reports who is note. Plan for coaching by using the Qlikview reports, draw up coaching schedule for the week
analysis of financial statements Competent in coaching and mentoring team members. TECHNICAL/FUNCTIONAL Networking skills Persuading and Influencing skills Coaching and Mentoring Leading and Co-ordinating MAIN all peer submissions. Training, mentoring and coaching of Account Managers Customer Focus Stakeholder knowledge sharing in the team and cross functional Coaching and mentoring of team members QUALIFICATIONS:
peer submissions.
Customer
sharing in the team and cross functional
•Reconstruct policies at clients request •RAR conserved •Coach •Quality Assure policies conserved •Quality Assure enhancements •Monthly one on ones with team •Team Player •Coach •Process Champion •Customer Champion •Consultant
•Reconstruct policies at clients request •RAR conserved •Coach •Quality Assure policies conserved •Quality Assure enhancements •Monthly one on ones with team •Team Player •Coach •Process Champion •Customer Champion •Consultant
diligence disciplines.• Training, mentoring and coaching of Business Analysts and Dealmakers• Provide advice knowledge sharing in the team and cross functional• Coaching and mentoring of team membersTECHNICAL/FUNCTIONAL Networking skills• Persuading and Influencing skills • Coaching and Mentoring • Leading and Co-ordinating To evaluate of proposed financial structures• Competent in coaching and mentoring of team members
diligence disciplines. Training, mentoring and coaching of Account Managers Provide advice to Business knowledge sharing in the team and cross functional Coaching and mentoring of team members To evaluate and of proposed financial structures Competent in coaching and mentoring of team members.
proposed financial structures
Financial
diligence disciplines.
proposed financial structures
• Competent in coaching and mentoring of team members.
MAIN
disciplines.
• Training, mentoring and coaching of Business Analysts and   Dealmakers
•
sharing in the team and cross functional
• Coaching and mentoring of team members
TECHNICAL/FUNCTIONAL
/>• Persuading and Influencing skillsÂ
• Coaching and MentoringÂ
• Leading and Co-ordinating