Description Our client is looking for a Field Service Technician to join the company Purpose of the job job The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements performance areas: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting
Description Our client is looking for a Field Service Technician to join the company Purpose of the job job The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements performance areas: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance recommendations to improve aftersales processes. Assist the Aftersales Manager with the development and to improve the company's aftersales & site services and enhance client satisfaction. Work closely field. ‘Other' engineering, sales, technical assistance, business administration, or a similar field
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance recommendations to improve aftersales processes. Assist the Aftersales Manager with the development and to improve the company's aftersales & site services and enhance client satisfaction. Work closely field. ‘Other' engineering, sales, technical assistance, business administration, or a similar field
implementation Assist with customer concerns and product, process and system audits Assist with urgent machine machine or equipment breakdowns that will lead to customer line stoppages Ensure correct functioning and
implementation Assist with customer concerns and product, process and system audits Assist with urgent machine machine or equipment breakdowns that will lead to customer line stoppages Ensure correct functioning and
Environmental Legislation, including group or customer specific requirements and operating permits for for special activities Ensuring that you assist on selecting special characteristics, setting of quality quality objectives and promotion of awareness of customer focus throughout the organization Reporting to
Environmental Legislation, including group or customer specific requirements and operating permits for for special activities Ensuring that you assist on selecting special characteristics, setting of quality quality objectives and promotion of awareness of customer focus throughout the organization Reporting to
layout of machines according to work orders with assistance from supporting departments. Interfaces with with others in the organizations to ensure customer deadlines are met. Inspects and measures parts and products
appropriate. Assist with basic Machine maintenance and/or problem solving as and when required to assist or provide