and Support Plans & prepares for visits to customer sites Provides technical product advice/procedures neighbouring countries and customers in those regions) Africa Ops dealers/customers Investigates warranty on actions/initiatives implemented to measure customer satisfaction (including warranty claims) Collates to provide predictive maintenance service to customers Analyses control and hydraulic system data as properly assembled and commissioned to meet the customer's requirements Reviews & analyses monthly equipment
Training Drafts a training plan for roll-out to customers & obtains approval. Schedules ad hoc training initiated by machine sales, new customers, or new staff at customer sites. Delivers/conducts high-quality outcomes-driven training to customers. Assess the performance of the customer mechanics/artisans and address
provides expert technical advice internally and to customers, in support of Komatsu Products. The successful maintains machine history files for each machine at a customer site. • Conducts delivery inspection of the machine Quote And Call Registers • Do Cold Calling On New Customers(Finding New Business) • Participate In Brand Management
provides expert technical advice internally and to customers, in support of Komatsu Products. The successful maintains machine history files for each machine at a customer site. Conducts delivery inspection of the machine
provides expert technical advice internally and to customers, in support of Komatsu Products. The successful maintains machine history files for each machine at a customer site. Conducts delivery inspection of the machine
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting
component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting