managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering Knowledge of industry-specific regulations and standards relayed to warranties and repairs, and safety
and ensure that projects are completed to meet customer specifications and requirements. 4. Collaborate