Engineering field or Diploma/ Degree in Operations Management with a Motor Mechanic Trade Certificate and a of the Consumer Protection Act (CPA) Ability to manage and formulate new dealer strategies Effective problem-solving process compliance Collaborating with dealer management and the after-sales field force to identify and underperforming dealers concerning group service targets Managing the dealer network's conformity to single incident ensure targeted technical capability is in place Managing the speedy resolution of escalated customer concerns
Engineering field or Diploma/ Degree in Operations Management with a Motor Mechanic Trade Certificate and a of the Consumer Protection Act (CPA) Ability to manage and formulate new dealer strategies Effective problem-solving process compliance Collaborating with dealer management and the after-sales field force to identify and underperforming dealers concerning group service targets Managing the dealer network's conformity to single incident ensure targeted technical capability is in place Managing the speedy resolution of escalated customer concerns