/>and repairs are undertaken diligently, with due care, and without undue delay.
coffee machines sold to or leased by the Company's customers. Develop and maintain sound technical knowledge Vending Commercial Accurately diagnose and meet customers' service, maintenance, and training needs. Complete clean customers' coffee machines, both at the workshop and on site at Customers. Provide customer training National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements and operation of coffee machines. Training and customer service experience. Good basic computer literacy
coffee machines sold to or leased by the Company's customers. Develop and maintain sound technical knowledge Vending Commercial Accurately diagnose and meet customers' service, maintenance, and training needs. Complete clean customers' coffee machines, both at the workshop and on site at Customers. Provide customer training National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements and operation of coffee machines. Training and customer service experience. Good basic computer literacy
themselves and their team to meet targets & goals. Customer: CSAT scores across Operations Offering excellent installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically People Management Coordinating Flexible Resilient Customer centricity Initiative Committed Motivated Quality-driven
devices
- Liaising with internal customers, external customers, and suppliers regarding technical issues
and devices • Liaising with internal customers, external customers, and suppliers regarding technical issues
skills: Effectively communicate with colleagues, customers, and supervisors to explain technical concepts