accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
client service expectations and be able to work independently with little supervision. Drive service success targets & goals. Customer: CSAT scores across Operations Offering excellent service. Attend to installs installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically
related services in respect of coffee machines sold to or leased by the Company's customers. Develop Commercial Accurately diagnose and meet customers' service, maintenance, and training needs. Complete coffee machine installations. Service, maintain and clean customers' coffee machines, both at the workshop workshop and on site at Customers. Provide customer training. Maintain accurate records of hours spent National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements
related services in respect of coffee machines sold to or leased by the Company's customers. Develop Commercial Accurately diagnose and meet customers' service, maintenance, and training needs. Complete coffee machine installations. Service, maintain and clean customers' coffee machines, both at the workshop workshop and on site at Customers. Provide customer training. Maintain accurate records of hours spent National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements
and devices • Liaising with internal customers, external customers, and suppliers regarding technical issues
upkeep of Induction ovens & temper furnaces service history information.
ensure that the company can provide professional service to all their clients. Requirements: Qualified Diesel all vehicle maintenance as per requirements and service standards, within agreed time frames. Responsible skills: Effectively communicate with colleagues, customers, and supervisors to explain technical concepts
upkeep of Induction ovens & temper furnaces service history information. Liaise with Induction Coil production unit. Responsible to utilize breakdown service & inspection data to motivate improvements limitations/stoppages during planned services. Responsible for weekly/monthly services on all Induction ovens &
Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are currently
What you’ll do:
infrastructure. Perform alarm monitoring and restore site service. Installation, commissioning, and maintenance of