Qualifications/Experience:
service process by monitoring and resolving open calls and awaiting spares. Repair household appliances support for SMEG customer functions. Train call centre staff on call avoidance and accurate capturing of fault the month of return. Assist resolving regional calls. Deliver continuous efforts to reduce service cost
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project weekly, and monthly reports. Client meetings. Matric Certificate, Project Management Certification will
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project weekly, and monthly reports. Client meetings. Matric Certificate, Project Management Certification will
Matric and position associated additional qualifications Must have Nosa and OHS Act qualifications Must self-discipline to go see existing and new customers without ongoing instruction and supervision Will be required
Matric and position associated additional qualifications Must have Nosa and OHS Act qualifications Must self-discipline to go see existing and new customers without ongoing instruction and supervision Will be required
drawings.
delivery of services. Client Interaction: Answer phone calls and emails promptly. Maintain and track client service timely, accurate responses. Coordinate after-hour calls and schedules with technicians. Communicate technician Generate timely reports on technician productivity. Matric with Mathematics. Relevant technical qualification
residence preferably West Rand, Randburg, City Centre
on-site commissioning. Handling incoming technical calls and providing online technical support. Maintenance sales experience. National Senior Certificate / Matric. Diploma in electronics and/or electrical engineering