client service expectations and be able to work independently with little supervision. Drive service success client facing skills (clear communication & training) to continue to enhance client trust, build rapport CSAT scores across Operations Offering excellent service. Attend to installs within TAT Inform customer clearly Installations and training within 4 days Installations and training within 4 days (EFT) and 10 installations and training for all low touch All merchants called for installations and training for all low
activities required to provide effective supply and services to our clients. This position also plays an integral revenue as well as the increase of the customer service levels. This position is key for the increase of prospective suppliers. Work with QC/Workshop for services suppliers required to conduct work on or off site technical / engineering sales environment. Management Training. Must have at least 5 years' experience in business
Ladysmith Industry: Forklift (Material Handling Field Service & Workshop) Ref No.: TRG 2106 Salary: Market TECHNICIANS (with experience in servicing and repair of forklifts with field service and/or workshop exposure Ladysmith. Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting
foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance work. By professionally performing all customer services, defined retrofitting of accessories and maintenance product, fosters the image of the product and the service organization, thus contributing to customer satisfaction to the workshop bay. Performs all maintenance services in accordance with manufacturer's specifications calibration work, adjustments, replaces and tops up service fluids, replaces wearing parts (e.g. brake pads)
solutions for continuous improvement Ensure that the service providers limit of authority is strictly adhered mitigation measures Ensure all safety files for service providers are reviewed and approved prior to starting