maintenance process improvements Assist contracts admin with ensuring that the project schedule effectively of repair and new components Compile accurate customer machine analysis and reports including Machine
first and foremost an expert for performing all customer service work (inspection) and defined assembly/ cost-efficient work. By professionally performing all customer services, defined retrofitting of accessories towards preserving the value of customers' vehicles. By treating customers' property in a manner that shows the service organization, thus contributing to customer satisfaction as well. Supports the Systems Technician and initiates additions to order/ feedback to customer. Resets maintenance systems. Replaces dismantled
management Managing contract and communicating with customers in line with conditions under which the contract experience would be beneficial Good negotiation skills. Customer-facing experience and strong communication skills
(Parts and service will be advantageous)
(Parts and service will be advantageous)
BEHAVIOURAL a) Customer Service Orientation Tries to understand the underlying needs of customers and matches available or customized products and services. Adapts processes and procedures to meet on-going customer needs needs. Utilises the feedback received by customers, to develop new and/or improve existing services/ products Thinks of new ways to align offerings with future customer needs. b) Self-Awareness and Self Control Withholds
BEHAVIOURAL a) Customer Service Orientation Tries to understand the underlying needs of customers and matches available or customized products and services. Adapts processes and procedures to meet on-going customer needs needs. Utilises the feedback received by customers, to develop new and/or improve existing services/ products Thinks of new ways to align offerings with future customer needs. b) Self-Awareness and Self Control Withholds
devote all their expertise and passion to our customers and partners – at over 100 locations in more than Commercial Vehicle Systems division offers its customers braking systems for trucks, buses, trailers and
devote all their expertise and passion to our customers and partners – at over 100 locations in more than Commercial Vehicle Systems division offers its customers braking systems for trucks, buses, trailers and
schedules, ensuring that they are aligned with customer demands and deadlines. Assign tasks and responsibilities