accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
currently seeking a well experienced Low Pressure Services Mechanical Engineers to join our dyanamic Must
JHB000679-HJ-5 Service Technician - Mechanical/Heavy Diesel/Hydraulics Field service perform above tasks tasks on site at customers as required, both on surface and possibly underground at mines. Respond and promptly to equipment breakdowns at customer sites. Carrying out service and repairs on mechanical, electrical Commissioning of new or refurbished equipment at customers. Provide training on supplied equipment either and instructions. Execute service agreement duties (or signs) with customers for maintenance or inspection
client service expectations and be able to work independently with little supervision. Drive service success targets & goals. Customer: CSAT scores across Operations Offering excellent service. Attend to installs installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in human resources for cross-functional expert consultation within and externally. Take action to mitigate to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner associated with quality service delivery of project management services and consultation provided by the incumbent
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in human resources for cross-functional expert consultation within and externally. Take action to mitigate to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner associated with quality service delivery of project management services and consultation provided by the incumbent
decision and technical support and optimisation services within departmental budget parameters within the specifications and standards for best practice Consulting and Project Services • Provide technical support to line recovery to be aligned with departmental targets Customer and Client Relationship Management • Maintain Support • Ensure effective delivery of quality service • Conduct investigations and make recommendations performance optimised • Provide accurate feedback to customers Relevant job-specific experience of which at least
related services in respect of coffee machines sold to or leased by the Company's customers. Develop Commercial Accurately diagnose and meet customers' service, maintenance, and training needs. Complete coffee machine installations. Service, maintain and clean customers' coffee machines, both at the workshop workshop and on site at Customers. Provide customer training. Maintain accurate records of hours spent National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements
related services in respect of coffee machines sold to or leased by the Company's customers. Develop Commercial Accurately diagnose and meet customers' service, maintenance, and training needs. Complete coffee machine installations. Service, maintain and clean customers' coffee machines, both at the workshop workshop and on site at Customers. Provide customer training. Maintain accurate records of hours spent National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements
effectively. Diagnose, assemble, build and repair, service and maintain earthmoving equipment, plant and fleet components of engines and machinery Provide consultation on correct maintenance and preventative measures of repair and new components Compile accurate customer machine analysis and reports including Machine