accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
currently seeking a well experienced Low Pressure Services Mechanical Engineers to join our dyanamic Must
JHB000679-HJ-5 Service Technician - Mechanical/Heavy Diesel/Hydraulics Field service perform above tasks tasks on site at customers as required, both on surface and possibly underground at mines. Respond and promptly to equipment breakdowns at customer sites. Carrying out service and repairs on mechanical, electrical Commissioning of new or refurbished equipment at customers. Provide training on supplied equipment either and instructions. Execute service agreement duties (or signs) with customers for maintenance or inspection
client service expectations and be able to work independently with little supervision. Drive service success targets & goals. Customer: CSAT scores across Operations Offering excellent service. Attend to installs installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in on the project. Effective use of engineering standards, principles and practice for the discipline for to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Project Management Adhere to Project Management Standards. Ensure document control via centralised capturing SHE policies & procedures in line with set standards. Report defects & incidents. Ensure good housekeeping
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in on the project. Effective use of engineering standards, principles and practice for the discipline for to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Project Management Adhere to Project Management Standards. Ensure document control via centralised capturing SHE policies & procedures in line with set standards. Report defects & incidents. Ensure good housekeeping
repairs, maintaining service records, and ensuring adherence to safety standards. Excellent problem-solving lawnmowers and garden tools. Troubleshoot and service various power tools, such as drills, saws, and rental equipment. Ensure adherence to safety standards and maintain detailed repair records. Assist with with sales and provide expert advice to customers on tool and equipment selection. Requirements: Must various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
decision and technical support and optimisation services within departmental budget parameters within the (BU) specifications and standards for best practice Consulting and Project Services • Provide technical support recovery to be aligned with departmental targets Customer and Client Relationship Management • Maintain solutions • Participate in compilation/evaluation of standards/specifications/ principles/practices • Conduct (SHEC) policies and procedures in line with set standards • Encourage a culture that focuses on safety and
involved in the project, including professional service providers (consultants), program partners, contractors ensuring that all work is completed to high standards of quality and safety Identify and negotiate assignment networks and alliances aimed at enhancing the Bank's development support role. Project Planning & invoices/claims of contractors and/or professional service providers to the Programme Manager for approval Maintain strict adherence to quality and safety standards. Compile project risk register and proactively
involved in the project, including professional service providers (consultants), program partners, contractors ensuring that all work is completed to high standards of quality and safety Identify and negotiate assignment networks and alliances aimed at enhancing the Bank's development support role. Project Planning & invoices/claims of contractors and/or professional service providers to the Programme Manager for approval Maintain strict adherence to quality and safety standards. Compile project risk register and proactively