skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client bookings, checking in customers, and conducting follow-ups to provide exceptional service. Administrative Duties: cards with accurate and detailed information on service/repairs, ensuring thorough documentation. Parts based on vehicle identification to streamline service processes. Production Planning: Demonstrate your
taking ownership of daily tasks within the workshop/service department, distributing tasks among technicians efficiency and customer satisfaction. Take ownership of the daily tasks in the workshop/service department urgency and technician capability. Service Coordination: Monitor the services being provided and stay updated introduced or discontinued by suppliers. Evaluate service quality and identify areas for improvement. Resolve Resolve issues related to the delivery of services. Client Interaction: Answer phone calls and emails promptly
Participate in project meetings to understand customer and operations requirements by attending, verifying members (sales, operations and technical) and customers (professional team/consultant/client) by engaging
to obtain competitive pricing for materials and services, negotiating favourable terms and conditions to