issues to ensure swift resolution and maintain customer satisfaction. Client Interaction: Engage with clients by scheduling vehicle bookings, checking in customers, and conducting follow-ups to provide exceptional Proactive Team Player Prioritization Customer Orientation: Maintain a customer-centric approach in all interactions
and commissioning to maximize efficiency and customer satisfaction. Take ownership of the daily tasks trust and satisfaction. Provide quotations to customers by identifying components for repair, service Professional Skills: Strong mechanical background. Strong customer service orientation. High level of computer literacy
to company engineering standards, ISO, SABS and Customer Standards. Able to work under pressure and deadlines gained in managing own projects Interface with Customers, Vendors, Production Managers and Procurement Detailed Draughting must be done to ISO, SABS and Customer Standards Specify system components or direct
during project implementation. · Communicate with customers, including answering technical questions, explaining working relationships with internal and external customers. · Ensure Preparation and follow-up on Punch Lists Building Customer Loyalty: Effectively meeting customer needs; taking responsibility for customer satisfaction
Participate in project meetings to understand customer and operations requirements by attending, verifying members (sales, operations and technical) and customers (professional team/consultant/client) by engaging