ownership of daily tasks within the workshop/service department, distributing tasks among technicians, and and customer satisfaction. Take ownership of the daily tasks in the workshop/service department. Distribute urgency and technician capability. Service Coordination: Monitor the services being provided and stay updated introduced or discontinued by suppliers. Evaluate service quality and identify areas for improvement. Resolve Resolve issues related to the delivery of services. Client Interaction: Answer phone calls and emails promptly
repair projects, with specific focus on the repair department Operations: Utilize technical drawings, specifications and quantity. Conduct detailed cost analysis for labour, materials, equipment & overhead to determine to obtain competitive pricing for materials and services, negotiating favourable terms and conditions to on quoting. Work closely with the Commercial department regarding all related aspects. Undertake site/factory
for projects. Experience gained in Developing service centred mechanical maintenance manuals. Update manufacturing. Issue formal requests to the Procurement Department from the Manufacturing Bill of Materials. Verify to company engineering standards, ISO, SABS and Customer Standards. Able to work under pressure and deadlines gained in managing own projects Interface with Customers, Vendors, Production Managers and Procurement Detailed Draughting must be done to ISO, SABS and Customer Standards Specify system components or direct
skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client bookings, checking in customers, and conducting follow-ups to provide exceptional service. Administrative Duties: cards with accurate and detailed information on service/repairs, ensuring thorough documentation. Parts based on vehicle identification to streamline service processes. Production Planning: Demonstrate your
solutions. As a key member of our engineering department, you'll have the opportunity to work on diverse