SERVICE TECHNICIAN (East London) Position Description: The Service Technician is required to support support all Technical Service Functions in the Eastern Cape. This will include but not limited to Faultfinding/troubleshooting Repairs on all medical equipment. Maintaining strong customer relations is essential. High efficiency is required technical assessments, improve on customer satisfaction, maximize customer retention and increase profitability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
at our East London Field Service. Product Support and Sales Representative will provide expert technical technical advice internally and to customers, in support of Komatsu Mining Products. The successful candidate stock), about dates, workshops, the nomination of service, stock, and other resources Collates all informative maintains machine history file for each machine at a customer site Conducts delivery inspection of the machine machine Plans and prepares for anticipated service calls in conjunction with stakeholders (including RAMP
be able to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance tasks
Duties
Quality Costs, Customer Product Audits and Warranty / JD Power)
The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements p>
Qualifications / Requirements: • 5 years experience with servicing and repairing of electric lift trucks essential advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential Areas: • Repairing, service and maintain IC and electrical forklifts on customer sites and workshop • with Customers • Assist with other general maintenance activities • Traveling required to service and
troubleshooting, performing repairs, maintaining service records, and ensuring adherence to safety standards lawnmowers and garden tools. Troubleshoot and service various power tools, such as drills, saws, and Assist with sales and provide expert advice to customers on tool and equipment selection. Requirements: various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
Accountable for the general maintenance and service of the ATMs by keeping it clean, packing the cassettes repairs of ATM's in the designated areas o Weekly servicing of low performing sites o First time resolution Written and verbal proficient · Min 1 year Customer Service experience · Excellent clear and comprehensible communication skills · Previous experience in training customers on new products · Experience and or ability to
this position requires the services of an individual to ensure that customer requirements are met with parts defects Quality systems and concepts
this position requires the services of an individual to ensure that customer requirements are met with press parts defects Quality systems and concepts Customer specific requirements Understanding of a measuring