advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with other
detailed repair records. Assist with sales and provide expert advice to customers on tool and equipment various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
with customers to explain repairs and maintenance required on their tractors. Advise customers on best inspections to prevent future breakdowns. Advise customers on how to operate their tractors safely and effectively problems. Perform other related duties as assigned: Assist with other tasks such as inventory management, Strong communication skills to interact with customers and team members. Ability to work independently
and Documentation (10%) 5. Compliance (10%) 6. Customer Service Management (10%) 7. Cost and Financial policies and procedures. FACTORY BREAKDOWNS (10%) • Assist on breakdowns regarding PLC, electronic and embedded developments / advancements in the industry. • Assists with process-related problem solving and root cause within own department and area of responsibility. • Assists in the maintenance of a risk register, report discrepancies minimized. CUSTOMER SERVICE MANAGEMENT (10%) • Maintains effective working relationships with customers (both
of a similar nature (at least five years as an Assistant Project Manager). Experience in managing multi-disciplinary Management, Risk Management, Operational Efficiency, Customer Relations and Marketing, Networking, Work Procurement Excellent interpersonal skills (networking and customer relationship management) Valid code 08 driver's
electrical infrastructure (at least five years as an Assistant Project Manager). Experience in managing multi-disciplinary Management, Risk Management, Operational Efficiency, Customer Relations and Marketing, Networking, Work Procurement Excellent interpersonal skills (networking and customer relationship management) Valid code 08 driver's
through proactive and preventive maintenance. Assisting with Plant Engineering continuous improvement maintaining uptime and containing costs. Provide customer support and education, working with users to identify
Workshop, provide technical support to staff and customers. To ensure that maximum utilisation and quality quality is achieved from the workshop and customer satisfaction is achieved. To ensure that repairs and services
engineering knowledge. • Assist Engineers with research and innovation. • Assist Project Managers and engineers