to the required Group guideline and meets the customer's expectations in terms of sustainability of the problem resolution for improved build quality and customer satisfaction. Assist with providing technical
and mtu systems compliance are non-negotiable. Customer satisfaction will be the key to your performance the customer. Record keeping and documentation of equipment performance. Participate in customer meetings required Standards and Guidelines. General: The customer must have an account with Rolls-Royce Solutions signed for by the customer. All hours worked shall be recorded and signed for by the customer. Distance travelled travelled shall be recorded and signed for by the customer. All maintenance and repairs shall be done to
expenditure. Customer Service Maintains effective working relationships with employees and customers (both internal
Management, Risk Management, Operational Efficiency, Customer Relations and Marketing, Networking, Work Procurement Excellent interpersonal skills (networking and customer relationship management) Valid code 08 driver's license
Management, Risk Management, Operational Efficiency, Customer Relations and Marketing, Networking, Work Procurement Excellent interpersonal skills (networking and customer relationship management) Valid code 08 driver's license
advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with
and reasoning skills Works in a goal result and customer – oriented manner. Considers economic aspects skills Establish and maintain effective work relationships within the department and the company (includes
energisers and their workings and be able to advise customers on how to install them. You also need to have required of a repair person interacting with customers and colleagues: a desire and ability to pass on excellent back-up service and advice to create repeat custom. Primary Responsibilities: Carry out all energizer process when delegated to an assistant Notify the customer when a repair is ready for collection or dispatch when necessary Provide a consultancy service to customers regards the installation and use of the products
project delivery Building strong and sustainable relationships with existing or new clients When required, awareness Superior ability to manage client relationships and expectations Excellent interpersonal and
software with existing systems Customer liaison – servicing customers request and assist with development