Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
PRODUCT SUPPORT - FORKLIFT Industry experience an Advantage
* MUST be Trade
/>* Support & Maintenance of Customer base - Technical
Support
* Ensure
the controller is placed in, various specific administrative tasks relating to invoices and managing service this area of responsibility. Assisting product support engineer / foreman to keep service schedules within requested by department manager and / or product support engineer / foreman. Processing of creditors invoices up with the customers and submitting to Product support to follow up on order numbers. Resolve debtors' within 2 working days from testing. General administrative duties (emailing, filing, reports, etc.) Maintaining
Detailed Design, Documentation and Contract Administration of services for civil infrastructure projects and time frames. This includes the technical support to senior members of the Technical teams. Ensure demeanour The ability to work independently as well as support a team of Professionals Good time management skills
Detailed Design, Documentation and Contract Administration of services for civil infrastructure projects and time frames. This includes the technical support to senior members of the Technical teams. Ensure demeanour The ability to work independently as well as support a team of Professionals Good time management skills
devices, keeping customers updated, and response administration. Applicants should have a technical background
devices, keeping customers updated, and response administration. Applicants should have a technical background
detailed design, documentation and contract administration of services for projects including: Earthworks
detailed design, documentation and contract administration of services for projects including: Earthworks
follow-ups with customers to guarantee satisfaction. Administration: Utilize computer systems for efficient service management in a field service environment. Manage administrative tasks related to on-site auto electrical operations