Job Title: Aftersales and Continuous Support Engineer
Location: We are seeking a dedicated and detail-oriented Aftersales Support Specialist to join our team. The successful successful candidate will support the Aftersales Manager in both technical/engineering and administrative tasks. Key responsibilities include managing aftersales and site service records, handling customer complaints Administrative Support:
NCM001677-TM-1 OVERALL PURPOSE OF THE POSITION Support the Aftersales Manager in technical/engineering and administrative administrative tasks, such as managing aftersales & site service records, databases, handling customer complaints complaints and inquiries, coordinating the aftersales team's activities, and providing general administrative making recommendations to improve aftersales processes. Assist the Aftersales Manager with the development implementation of strategies to improve the company's aftersales & site services and enhance client satisfaction
of 3 to 5 yearsâ experience in Dealer or OEM Aftersales Technical Training
years’ experience as Vehicle Service advisor / Aftersales consultant