ability to build relations with clientele and service the coordinators or stakeholders is required
plus technical experience in Field Service and workshop repairs, service & support and or project execution Motors.
Field service technician, earth moving.
team in Johannesburg Responsibilities : Ensure customer satisfaction by correctly addressing the needs internal and external customers. Complete required administration in the service process by monitoring and expert service to every customer. Provide knowledgeable and courteous repair service. Continuously to improve business performance and enhance the customer experience. Perform miscellaneous duties as assigned assigned and provide support for SMEG customer functions. Train call centre staff on call avoidance and
Motor Vehicle Technician to join their service department.
Requirements:
Responsibilities:
looking for a Motor Vehicle Technician to join their service department. Requirements: Trade Test Qualified license Clear criminal record Responsibilities: Servicing and repairing of all vehicles booked into the parts sales executive Notify management of any service related issues Contacting clients and scheduling scheduling bookings of vehicles Checking in of customers and follow ups with clients Update job cards, ensuring accurate information and detailed information on the service/repairs Plan and order parts required in advance
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services).
Benefits: