contact for customers requiring auto electrical services. Provide top-notch customer service by efficiently customers to guarantee satisfaction. Administration: Utilize computer systems for efficient service management focus on field service coordination. Excellent customer service and communication skills. Technical knowledge
excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt technical issues in the support ticketing system. Customer Service: Guide customers through troubleshooting processes
exceed M/Importer target in alignment with Customer Service Index. Develop and ensure implementation of and encourage others to provide exceptional customer service. Develop and manage sustainable relationships customers that contribute to a culture of customer service excellence. Manage 3_CLIENT relationships culture which aims to exceed customer expectations in the business. Prepare service delivery excellence plans
and foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance
fruitless, wasteful and irregular expenditure. Customer Service Maintains effective working relationships employees and customers (both internal and external) towards rendering highest quality of services. Identifies
/functional specification by working with customers, field service engineering, sales, and other associated co-workers at all times. Provide outstanding customer service at all times. Perform work according to established
procedures, and actions, promoting a customer-oriented service and to implement and uphold actions in member(s) and customers; dispatching of technicians to attend to breakdowns, services, load test, PDI timeous feedback / communication to customers. Processing of Service, Maintenance Agreements (as and when
that customer and company requirements are met, maintaining of vehicle records. Duties: Servicing of Landfill Service Team Leader and Controller) and customer. Submit service and maintenance job cards to invoicing
parts revenue as well as the increase of the customer service levels. This position is key for the increase
commissioning and start-up support at customer sites. Providing after sales service and training at customer sites