Responsibilities: Customer Interaction: Serve as the primary contact for customers requiring auto electrical electrical services. Provide top-notch customer service by efficiently addressing inquiries and concerns concerns. Conduct comprehensive consultations with customers to grasp their auto electrical issues. Job Coordination: standards. Conduct post-service follow-ups with customers to guarantee satisfaction. Administration: Utilize focus on field service coordination. Excellent customer service and communication skills. Technical knowledge
objectives, procedures, and actions, promoting a customer-oriented service and to implement and uphold actions service activity to relevant staff member(s) and customers; dispatching of technicians to attend to breakdowns booking of all jobs on mobile tech. Facilitating customer calls, complaints and queries; ensure it is followed followed through and communicate process / result to customers. Plan & arrange for machines to come to the out; ensure timeous feedback / communication to customers. Processing of Service, Maintenance Agreements
that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention. and exceed M/Importer target in alignment with Customer Service Index. Develop and ensure implementation exceptional customer service. Develop and manage sustainable relationships with customers that contribute contribute to a culture of customer service excellence. Manage 3_CLIENT relationships and data basis (CRM system)
using both internal and external resources to meet customer specific requirements Refine and review designs manufactured Meet all strategic goals and satisfy customer requirements Manage the Design Project team to appropriately New product development that meets customer specifications and complies with internal and work instructions, etc Manage relationships with customers Identify and make recommendations for improvements
energisers and their workings and be able to advise customers on how to install them. You also need to have required of a repair person interacting with customers and colleagues: a desire and ability to pass on excellent back-up service and advice to create repeat custom. Primary Responsibilities: Carry out all energizer process when delegated to an assistant Notify the customer when a repair is ready for collection or dispatch when necessary Provide a consultancy service to customers regards the installation and use of the products
self-sufficiency if needed. Customer Interaction: Must be prepared to deal directly with customers and problem-solve manager on the shop floor. Communicating with customers about overdue or problematic items. Ensuring staff
providing a prompt and effective service to resolve customer vehicle issues. You will identify faults, repair Skills: •Excellent organisational skills. •Excellent customer service skills. •Critical thinking skills •Flexibility
and report writing of tracking devices, keeping customers updated, and response administration. Applicants
and report writing of tracking devices, keeping customers updated, and response administration. Applicants