post-qualification experience within a premium brand dealership environment (preferred) and hold either
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Our client is a highly successful multi brand dealership, and they are looking for a strong leader
department, ensuring that target hours are met, CSI is maintained, and exceptional service levels are
department CSI achievement and implement corrective measures where needed to achieve the department CSI target
department CSI achievement and implement corrective measures where needed to achieve the department CSI target
customer satisfaction, and ensuring targets and CSI standards and satisfactory customer service are achieved
and forecasts Manage all measurables - KPI's and CSI's Target driven Manage lean operations and procedures
system recommendation machine specific. Monitor part CSI's to clear or upgrade parts in stock and submit LIDOS
system recommendation machine specific Monitor part CSI's to clear or upgrade parts in stock and submit Capture
related fields. 8 years' experience in CSR/ESG, CSI, Enterprise / Supplier Development, Sustainability
achieve labour recovery >80% Submission of weekly CSI report Ensuring that the team achieves predetermined