and reporting Vendor management Customer service Strong people management Relevant Degree in Business Administration
(20%)
Deliverables:
Maintenance Control (20%) Compliance (10%) Customer Service Management (10%) Staff Supervision (15%) Cost and
Job Function: Reporting to the Operations Director, the successful candidate will lead a team of Operations Managers responsible for the execution and achievement of multiple clients' SLA requirements, accounts' revenue and cost budget targets, client contract management and client satisfaction with
Job Function: Reporting to the Operations Director, the successful candidate will lead a team of Operations Managers responsible for the execution and achievement of multiple clients' SLA requirements, accounts' revenue and cost budget targets, client contract management and client satisfaction with
encourage others to provide exceptional customer service. Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence. Manage 3_CLIENT relationships and data basis
encourage others to provide exceptional customer service. Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence. Manage 3_CLIENT relationships and data basis
encourage others to provide exceptional customer service. Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence. Manage 3_CLIENT relationships and data basis
Purpose: To improve Quality, Predictability, and Performance of the Customer Experience within the Delivery Value Stream Lead, manage and control Customer Service, Operational Risk, Gross Profit, Work-rate, and Team Performance. Zero out disruption, waste, and inefficiencies. Improve Revenue, ROI, a