looking for a Aftersales & Continuous Support Engineer to join their company.
Purpose position:
clients.
• Provide technical and product support to clients.
• Design and quoting of refrigeration
Requirements
• Mechanical / Electro Mechanical Engineer qualification (BTech, BScEng, or BEng) from an
& Continuous Support Engineer to join their company. Purpose of the position: Support the Aftersales Aftersales Manager in technical/engineering and administrative tasks, such as managing aftersales & site service activities, and providing general administrative support to the department (Spares & Site Services) other departments, such as sales, marketing, and engineering, to identify client needs and develop solutions Bachelor's Degree in Mechanical Engineering or a related field. ‘Other' engineering, sales, technical assistance
warranty claims, job costing, quotations, product support, ensure service breakdown issues are attended to
warranty claims, job costing, quotations, product support, ensure service breakdown issues are attended to
As a Support Technician, you will play a crucial role in providing technical support and troubleshooting
Responsibilities:
adept individuals with a passion for customer support to contribute to the growth of one of the largest solutions. As a Support Technician, you will play a crucial role in providing technical support and troubleshooting relationship-building. Key Responsibilities: Technical Support: Provide expert technical assistance and guidance advisor. Documentation: Maintain detailed records of support interactions, troubleshooting processes, and solutions least 3 years' proven experience in electrical support, troubleshooting, or a similar technical role.
PRODUCT SUPPORT - FORKLIFT Industry experience an Advantage
* MUST be Trade
/>* Support & Maintenance of Customer base - Technical
Support
* Ensure
the Head of Parts Business, the Parts Technical Support is responsible for analysing parts requirements parameters Liaising with the relevant factories support teams Liaising with the EMT and MIN planning &
Excellent customer relations experience Offer support on technical issues relating to compressors Good