Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
the controller is placed in, various specific administrative tasks relating to invoices and managing service this area of responsibility. Assisting product support engineer / foreman to keep service schedules within requested by department manager and / or product support engineer / foreman. Processing of creditors invoices up with the customers and submitting to Product support to follow up on order numbers. Resolve debtors' within 2 working days from testing. General administrative duties (emailing, filing, reports, etc.) Maintaining
follow-ups with customers to guarantee satisfaction. Administration: Utilize computer systems for efficient service management in a field service environment. Manage administrative tasks related to on-site auto electrical operations
regulatory infractions. Assisting with the administration of the construction contracts. Tracking and possess sound judgment; strong organizational, administrative, observational and problem solving skills;
regulatory infractions. Assisting with the administration of the construction contracts. Tracking and possess sound judgment; strong organizational, administrative, observational and problem solving skills;
contributing to customer satisfaction as well.
Purpose To provide process engineering and project support, as well as to continuously contribute to the improvement stakeholders on project progress and issues. • Project administration updated and readily available. • Projects compliant systems. • Debug and fix electronic PCB boards. • Support rendered during Breakdowns. • Technical equipment
Isometric and Pipe support drawings in Autocad for Projects and Maintenance. Drawing support for 3D Mechanical complied. - Liaise with Vendors. Provide Technical Support to Project team. Provide Weekly Progress update
• Assist in and support the ME plans on existing and new production lines. (Support ME Improvement objectives (In conjunction with Management Team to propose support and document most cost-effective improvement strategies improvement objectives). Continuous Improvement: • Support and Management in closing off Engineering related measured and met). • Kaizen Initiatives (Ensure Support regarding A3 problem solving activities carried and tracked with to new production facilities. (Support with 5S improvement activities to ensure 5S is
RELATIONSHIPS. You love being part of a team and supporting the strategy through getting work done, building inclusivity, treat each other with respect and support each team member to chase their goals and fulfil projects independently, but with a support structure. While providing support to the Structural Engineering Relationships Focusing on long-term relationships to support the Team Leader in project execution. KEY COMPETENCIES: