within service level and escalate to responsible agent where applicable by applying the Incident Management escalated tickets to ensure resolution by assigned agent within service level. Manage incident until completion and NWU Employment Equity Plan. The University reserves the right not to make an appointment. Communication
within service level and escalate to responsible agent where applicable by applying the Incident Management escalated tickets to ensure resolution by assigned agent within service level. Manage incident until completion and NWU Employment Equity Plan. The University reserves the right not to make an appointment. Communication