modifications and changes to operating procedures, and services maintenance schedules and procedures. Approves development roadmaps. Manages implementation of supplier service improvement actions. Identifies constraints and provide agreed service levels. Creates, improves and supports storage management services with optimal sustainability targets. 12. Service Level Management SLMO (SFIA Level 5): Ensures that service delivery meets agreed agreed service levels. Negotiates service level requirements and agreed service levels with customers
modifications and changes to operating procedures, and services maintenance schedules and procedures. Approves development roadmaps. Manages implementation of supplier service improvement actions. Identifies constraints and provide agreed service levels. Creates, improves and supports storage management services with optimal sustainability targets. 12. Service Level Management SLMO (SFIA Level 5): Ensures that service delivery meets agreed agreed service levels. Negotiates service level requirements and agreed service levels with customers