A leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents measure the effectiveness of implemented solutions. Provide ongoing support and guidance to project teams throughout technology solutions, vendors, and third-party providers to meet business needs and objectives. Stay up-to-date practices, and emerging technologies related to contact centre solutions and enterprise software development enterprise environment, preferably within the contact centre industry. Strong understanding of business
wide-scale environments to bespoke solutions, and provide invaluable guidance to our internal R&D teams and applications using Java 8, Linux, and MySQL. Provide architectural designs and guidance to engineers Manage code promotion through all environments and provide weekly release notes to clients. Develop shell
business processes and customer pain points, providing guidance and recommendations. Facilitate and lead
AI platform. Serving as the client's solution provider, you will align implementation tactics with cognitive