standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. effectiveness within the organization. 3 - 5 years experience Bachelor's degree in Business Administration Information Systems, or related field. Proven experience as a Business Analyst in an enterprise environment environment, preferably within the contact centre industry. Strong understanding of business processes and
Facilitate internal and customer-facing conference calls, demonstrations, and presentations in collaboration and PMBOK preferred. Minimum of 3-5 years of experience in a business-oriented role, including technical management. Formal project management training and experience with Project Level Reporting are advantageous
for learning, alongside credentials and work experience, to excel in this dynamic field. NLU Training Bonus Qualifications: Experience with conversational AI platforms. Some experience in software delivery/implementation precision, recall, overfitting, underfitting). Experience applying supervised machine learning techniques real-world problems. Decent understanding of user experience design. Exposure to Regular Expressions (RegEx)
Proficiency in Groovy, Java, SDKs, and APIs handling. Experience with HTTP/HTTPS and RESTful APIs consumption Preferred experience with Python, SQL, RDBMSs, NO-SQL databases, and Apache Camel. Experience with AI (NLP)
value to achieve project objectives. 4-6 years of experience leading and implementing software or virtual thinking. Demonstrated leadership capabilities with experience managing daily work efforts and mitigating risks risks effectively. End-to-end technical experience in design, engineering, testing, DevOps, and support