sales etc.) Customer service – daily communication with customers to answer and resolve customer queries queries. Customer Relationship Management – build retention and acquisition strategies to build customer database database and segment customer communication. Work closely with web development and technical teams to assist improvements. Customer User Journey Development and assessment – be able to monitor and build customer journeys conversion. Daily communication with third-party service providers (couriers, warehouse, other business
sales etc.) Customer service – daily communication with customers to answer and resolve customer queries queries. Customer Relationship Management – build retention and acquisition strategies to build customer database database and segment customer communication. Work closely with web development and technical teams to assist improvements. Customer User Journey Development and assessment – be able to monitor and build customer journeys conversion. Daily communication with third-party service providers (couriers, warehouse, other business
enhancements. Effective communication with all customers during issues/downtime/maintenance. Version control
Job Description Delivery of high-quality support services in line with Sage standards that meet client requirements
systems to the Data Warehouse. Provide world class services in the modelling, design, development, preparation