• Communicate timelines with customers while adhering to our service level agreement for issue response/resolution and retention by meeting and exceeding customer support service levels. • Maintaining a high level of of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments
implementation, customization, operation, recovery, and performance tuning for hosted services (IT Infrastructure
implementation, customization, operation, recovery, and performance tuning for hosted services (IT Infrastructure