07:30 – 14:00 pm and Public Holidays General Task management : Support of users new and established systems services and applications. Work within the change management process for all configuration changes to cloud documentation and diagrams for cloud services. Manage and Maintain Service Level Agreements, Memos of identity, monitoring, backup, security, project management, architecture, and communication. Use financial strategy. Select and operate tools for cloud storage management, high availability, cloud migration, and optimization