Application Support Contractor Jobs in Eastern Cape
IT / Computing / Software
- Credit Solutions Services
Technical Team Lead Gqeberha
Credit Solutions Services 
South Africa
the iSON Group's offices and its associated applications are fully functional at all times therefore of computers and relevant software applications as well as supporting a network of desktops, servers and Provide 2nd and 3rd level technical support to the desktop support team Assist the desktop team where equipment and software, and provide break/fix support, advice, and assistance to users. Provide technical access to applications and infrastructure Maintain a high degree of customer service for all support queries
share this job on whatsappIt Help Desk Technician Gqeberha
Credit Solutions Services South Africa
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the daily seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters experience as a help desk technician or other customer support role Graduate with specialization in Information
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