highly technical or complex nature with no assistance. Assist the team with the application or technical
product support inquiries, encompassing user assistance, configuration adjustments, troubleshooting, departments that meet the customers' expectations. Assists with the development of standards, and applies
ensure solutions are available to the Tech team. Assist with the scoping of Service and Business Level
requirement before handing over to the Test team. Assist the Test team when communicating with external
requirement before handing over to the Test team. Assist the Test team when communicating with external