Customer Service, Iinet Jobs in Cape Town, Western Cape
IT / Computing / Software
- Datafin It Recruitment
Service Delivery Manager Cape Town
Datafin It Recruitment
Cape Town Region
strive to improve and strengthen the customer's perception of service quality, through dedicated support (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) with the customer (either internal or external); and formally document these levels of service in SLAs agreements that underpin the SLAs with the customers of the service. Assist with the production and maintenance service level reports are produced for each customer service and that breaches of SLA targets are highlighted
share this job on whatsappBusiness Analyst Cape Town
Datafin It RecruitmentCape Town Region
collaboration with internal teams, including Customer Service and Technical Development, to enhance overall as needed Find ways to increase quality of customer service REQUIREMENTS: Background experience: Worked
1st Line Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
customers to obtain support, be this via a customer dedicated Service Desk or the Shared Service Desks. The adverse situations. Be alerted to deteriorating customer-service within the environment and intervene directly providing resolution to the customer in respect of incidents and service requests logged. Telephonically
Delphi Developer Cape Town
Datafin It RecruitmentCape Town Region
as part of a team. Committed to excellent customer service. Delivering the highest possible quality of
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
focus on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers of end-users and customer IT management. Resolve all incidents and fulfil all service requests within
Senior Business Analyst Cape Town
Datafin It RecruitmentCape Town Region
needed. Identify and implement ways to increase customer service quality. REQUIREMENTS: Minimum 5 years of
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
of end-users and customer IT management. Resolve all incidents and fulfil all service requests within
Ux Ui Designer Cape Town
Datafin It RecruitmentCape Town Region
improve the user experience of their customer portal. Ensure self-service features are a breeze to use. Implement
Service Desk Supervisor Cape Town
Datafin It RecruitmentCape Town Region
appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development
Technical Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and
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