cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit everyone with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
Technical Services team who will engage with customers, gather requirements and design and deliver solutions in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to work as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability work as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business years). Understanding of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions
help-desk support Report and form customization Evaluation of customers' needs and requirements. Business
Azure Cloud is advantageous. DUTIES: Development of custom components on platforms including WordPress and
the organization by routinely meeting with end customers/consumers, industry peers, and other external business terms. An outside-in focus: outstanding end-customer relationship skills. While we would really like
Build features for 4 user groups, Merchants, Customers, Developers and Internal Operation teams. Work