strong technical ICT Support Technician, whose primary role will be to provide support for personnel and related work equipment and services and other ICT infrastructure services of the company during office addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes
technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge similar field with MCSE/MCDBA and CCNA/CCNP Certifications. You must also have 12 years' experience with Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls
PROVIDE optimal & seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing Domains and Developers as the next Application Support Analyst sought by a reputable Investment Firm. development environments. Work on multiple projects. Support domains with the technical setup and configuration reasoning. Excellent communication and overall people skills. Enthusiastic and fast learner. Passion
Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries exceptional customer service skills and practical experience in configuring and supporting CRM systems. DUTIES: always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on provide world-class service to fulfil this role. Provide 1st line product support both during and after
VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting qualification or possess an N/MTCRE/Networking Certification with at least 2 years ISP industry experience VoIP, Documentation, TCP/IP and other network services and tools. DUTIES: Core Network Management. Business Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting Matric/Grade 12 Required. N / MTCRE / Networking Certification (Current) or tertiary IT qualification. ISP
and deliver solutions. May provide training and support to end-users on Power Platform applications. Integration and Support: Diagnose and resolve issues related to the Power Platform. Provide technical support to end features and best practices. REQUIREMENTS: Diploma or higher with the below skills or experience Experience
Specialist to join its Professional Technical Services team who will engage with customers, gather requirements constraints. Utilize SQL and database understanding to support data analysis and migration tasks. Conduct user user training sessions and provide ongoing support to ensure successful adoption of solutions. Implement Tertiary Qualification (Required) Certifications: Project Management Certification (Bonus Experience: 3- 4 years
and cost within agreed tolerances. Manages the people, work, and resources involved. Applies SAFe (Scaled and coaches team practices, implementing and supporting SAFe principles and practices. Manages the team (Minimum Requirements) Formal Education & Certification Minimum Qualifications: B. Com or equivalent SAFE Certification, Agile Methodology, or Prince2 or other project management certifications Knowledge Management Experience with: Agile Waterfall Financial Services or Asset Management environments Preferred Qualifications:
repeat business. ENVIRONMENT: A dynamic Financial Services Group seeks the strong business acumen as a Senior a suitable tertiary qualification with a BA Certification and at least 7 years' work experience with Business Business Analysis – preferably in the Financial Services or Retail industry - and have Software Development Ensure functional specifications are developed to support the business requirements (either developed by – Relevant tertiary qualification. Relevant Certification in Business Analysis. Experience/Skills – Minimum
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal customer's expectations are met. Upsell the Company's services and solutions. Serve as the custodian for the Qualifications/Training – Grade 12 / Matric (Senior Certificate). Bachelor's Degree in Business Administration targets, revenue and GP targets. Strong customer service and interpersonal skills for dealing with different pressure and commit to deadlines. Have excellent people skills and intuitive to customer's business needs