including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting rotational shift work. ATTRIBUTES: Good communication, time management and interpersonal relationship skills
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities (Ensure system integrity, and minimization of down time) Experience with Policies, Procedures, Training role. Must be a self-starter and have excellent time keeping management skills. Presentable and excellent
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
expertise in both Ionic and ColdFusion to become part of their vibrant development team. This position
leading Development teams and delivering projects on time and within budget. Your tech toolset should also leading Development teams and delivering projects on time and within budget. Deep understanding of modern
to detail. Ability to work independently and as part of a team in a fast-paced environment. Strong communication
and the ability to work independently as well as part of a team. Excellent communication skills, both
to reduce redundancy and improve data retrieval times. Implement indexing and other optimization techniques
escalations when tolerances are breached in terms of cost, time and quality requirements. Provide leadership to