Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
installations, and upgrades. Conduct user training and prepare training guides. Scope business processes and Acumatica certifications. Constant refreshing of training badges Effective Communication with Team, Project specifications, system configuration, system testing, user training, system installation, problem solving and troubleshooting
applications and processes for future reference and user training. Stay up to date with the latest features and requirements and deliver solutions. May provide training and support to end-users on Power Platform applications