Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries skills and practical experience in configuring and supporting CRM systems. DUTIES: Remain updated with Standard with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on to fulfil this role. Provide 1st line product support both during and after standard working hours according Responding to a broad range of service requests for support by providing information to fulfil requests or
PROVIDE optimal & seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing Domains and Developers as the next Application Support Analyst sought by a reputable Investment Firm. development environments. Work on multiple projects. Support domains with the technical setup and configuration
VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting
data integration, process automation, and product support, along with a relevant degree and at least 6-8 Take ownership of the delivery, stability and support objectives for the Centralised Services products to ensure high quality deliverables. Build or support system integration between inhouse systems and ensure suitable cross-skilling in the team Provide support during high care and after a change has gone live
projects. You will provide technical guidance and support to the Product team while designing high-level APPLY NOW DUTIES: Provide technical guidance and support to the Product team. Design high-level solutions from business users and IT teams. First-line of support and/or standby when needed. Regular and professional
quality. End-to-end delivery of the SDLC. Be a support to the Product team. Help with day-to-day queries business users and internal teams. First-line of support and/or standby when needed. Regular and professional
constraints. Utilize SQL and database understanding to support data analysis and migration tasks. Conduct user user training sessions and provide ongoing support to ensure successful adoption of solutions. Implement
database structures, queries, and procedures to support CRM operations. Integrate CRM systems with external with regulatory requirements. Provide technical support, troubleshooting, and resolution of CRM-related
with users to discuss functional spec details. Support current systems. Create and maintain comprehensive