strong technical ICT Support Technician, whose primary role will be to provide support for personnel and ICT infrastructure services of the company during office and standby hours. The ideal candidate will need addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes
PROVIDE optimal & seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing Domains and Developers as the next Application Support Analyst sought by a reputable Investment Firm. development environments. Work on multiple projects. Support domains with the technical setup and configuration knowledge of Microsoft Windows, Active Directory and MS Office. Understanding of Database Server Administration
and deliver solutions. May provide training and support to end-users on Power Platform applications. Integration and Support: Diagnose and resolve issues related to the Power Platform. Provide technical support to end
with users to discuss functional spec details. Support current systems. Create and maintain comprehensive
proven track record as a Front-End Developer, supported by a strong portfolio showcasing interactive and
Ensure functional specifications are developed to support the business requirements (either developed by
Ensure functional specifications are developed to support the business requirements (either developed by
Business-as-Usual (BAU) systems and applications, including IT support and operations Delivering IT projects withing a