ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint solution delivery with the relevant project resources following defined project procedures. This includes managing activities with internal resources to deliver projects on scope, on time and on budget. DUTIES: Analyse innovative solutions to meet business needs. Manage projects within scope, budget, and timeline constraints strategies to facilitate smooth transitions during project implementations. Perform customization and configuration
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows junior staff. Resolution of Support Tickets logged. Project Management. REQUIREMENTS: Tech Tools - 4 Years' Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
solutions-driven Project Manager. The role involves providing oversight for multiple initiatives and projects, monitoring Responsibilities include managing one or more projects within the constraints of scope, quality, time time, and cost, adhering to the company's project governance framework. Additionally, the Scrum Master will DUTIES: Responsible for managing one or more projects within the constraints of scope, quality, time satisfaction. Delivers the required product(s) for each project, phase, or stage. Ensures that quality is achieved
negotiate and agree business requirements with the project sponsors and communicate these to the Development playing a key role in aiding the SPO team to manage projects. The successful incumbent must possess a suitable that requirements are accurately specified for projects and change requests. Prepare requirements documentation specifications. During implementation phase of the project, ensure all PIR (post implementation review) processes processes are completed alongside the Project team. Once the project is completed, ensure that the centralised
coding experience including having worked on large projects with mobile apps in a production environment. own transportation. Experience working on large projects with mobile apps in a production environment. both a team and on individual projects. Can take ownership of projects, and self-management (No Hand Hand Holding). Able to work on multiple projects concurrently and manage the expectations of both your teammates
the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems
negotiate and agree on business requirements with the project sponsors and communicate these to the Development playing a key role in aiding the SPO team to manage projects. You will manage the gathering and analysis of that requirements are accurately specified for projects and change requests. Prepare requirements documentation are tested to meet the specifications. Once the project is completed, ensure that the centralised process accurately minuted. Provide end-to-end project co-ordination for mini projects (effective co-ordination of resources
guidance and support to Junior Devs to ensure that project deliverables are met in the required quality standards for project needs. Mentor Junior Developers. Create Test driven environment for relevant projects. REQUIREMENTS: and support to Junior Developers to ensure that project deliverables are met in the required quality standards