Call Centre Tele Assistant Jobs in South Africa
IT / Computing / Software
- Datafin It Recruitment
1st Line Support Engineer Cape Town
Datafin It Recruitment
Cape Town Region
service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education information-request in the call-logging system. Ensure that all auxiliary fields in the call-logging system are information becomes available (e.g. call-source, contact-details, CI-selection, call categories, severities, etc journals/activity history. Escalate observations where the call-logging system is incorrect or incomplete in order
share this job on whatsappSupport Engineer Cape Town
Datafin It RecruitmentCape Town Region
technologies as they become available. You will have to assist with installs, maintenance, ordering of parts and configuration. DUTIES: Manage and resolve assigned calls within SLA requirement. Diagnose and resolve technical Administrative functions, which include closing of calls, job cards, capturing of travel and other reports
Ict Support Technician Stellenbosch
Datafin It RecruitmentStellenbosch
the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems needed. Fire Safety System Administration. Provide assistance with the Pre-deployment Testing of general systems before installation and commissioning. Provide assistance with commissioning, including new hardware. Ordering
Service Desk Supervisor Cape Town
Datafin It RecruitmentCape Town Region
and manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions solutions are available to the Tech team. Assist with the scoping of Service and Business Level Agreements
Technical Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
engineers, to resolve complex issues as well as assist in project roll outs. Be willing to work flexible clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities and deliver in complex projects for customers. Assist with technical presales, design, and project planning
Site Reliability Engineering Manager Cape Town
Datafin It RecruitmentCape Town Region
production environments such as Cloud and/or Data Centres. Procurement and IT asset management experience
Devops Engineer Cape Town
Datafin It RecruitmentCape Town Region
reliability, security, and scalability. Participate in on-call rotations to provide support for production systems
Senior Engineer Midrand
Datafin It RecruitmentSouth Africa
participate in Testing and DevOps processes and assist in UI - prototype (user interface design and layout processes. Assist with ad hoc issue analysis and resolution including production support. Assist in UI -
Full Stack Php Developer Cape Town
Datafin It RecruitmentCape Town Region
critically thinker. A team player. Adaptable. Person Centred. Methodical. Analytical. Organised. Systematic
Project Management Officer Cape Town
Datafin It RecruitmentCape Town Region
close out per project, resource allocation, cost centre allocation, etc. Develop, manage, and communicate
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