appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development
hiring for the pod. Provide direct mentorship and coaching to team members. Run performance management, evaluate
Development - Provide leadership, mentorship, and coaching to the Infrastructure Support team, fostering
Maintain relevant OEM Certifications. Provide coaching and professional development to team-member sales
knowledge of both team and self. Train/Support/Coach junior members of team. Communicate with Directors
Provide technical leadership to the team through coaching and mentorship where appropriate Develop the expertise developers (and iOS devs a plus) Team culture, coaching and development System development coordination
about industry trends and business opportunities. Coaches' others on how to develop proposals and work plans
innovative, and growth-oriented environment through coaching, code reviews, knowledge sharing, and promoting